Managed security services in Bermuda

Security considerations in Bermuda

A program in Bermuda often combines street-front stores and shopping arcades in Hamilton, reception and lobby posts in office buildings, and seasonal retail at the Royal Naval Dockyard and St. George’s. Officers must be licensed individually, so relief officers and event staff also need to hold a current licence before they are scheduled. English is the working language, and front-of-house posts in corporate buildings call for a formal service standard.

The busy season runs from spring to autumn, when cruise ships call at Dockyard several times a week and retail traffic in Hamilton rises. The hurricane season from June to November requires storm preparation plans, and large events such as Cup Match in summer change traffic and staffing needs across the island. Coverage plans should include relief officers, seasonal reinforcement and coordination with building management at each site.

• Front Street
• Reid Street
• Queen Street
• Washington Mall
• City of Hamilton
• Royal Naval Dockyard
• Clocktower Mall
• King’s Square, St. George’s
• L.F. Wade International Airport

How MGP delivers coverage in Bermuda

Coverage in Bermuda runs on the MGP Global Partner Program: MGP designs and manages the program, and officers are supplied by vetted local security partners and held to MGP Post Orders.

Private security regulation in Bermuda

• Under the Private Investigators and Security Guards Act 1974, a person may not act as a security guard, or carry on the business of providing security guards, without a licence, and licences are granted by the Commissioner of Police. Source
• Licences under the Act are not transferable and run from 1 April to 31 March. Source
• Before a licence is issued, the Commissioner of Police must certify that the applicant has completed a training programme certified in the Gazette and delivered by a provider certified in the Gazette. Source

Locations in Bermuda

• Hamilton
• St. George’s
• Royal Naval Dockyard
• Somerset
• Southampton
• Flatts

Coverage in other parishes and at private event sites is arranged on request.

Frequently asked questions

Does MGP hold its own security licence in Bermuda?

No. MGP does not hold its own security licence in Bermuda. Officers are employed by vetted Bermuda security companies that hold the required licences, and MGP manages the program, its standards and its reporting.

What languages do officers speak?

All officers speak English. For corporate lobbies, retail and hospitality posts, the required service standard and any additional language needs are set in the Post Orders for each site.

See the Caribbean overview for other countries and territories.