Managed security services in Singapore

Security considerations in Singapore

Programs in Singapore often combine street-facing and mall boutiques on Orchard Road, flagship stores in Marina Bay, corporate lobbies in the Central Business District and airport retail at Changi. A managed program applies the same Post Orders, supervision and reporting format at every site, with officers provided by selected Singapore security agencies. English is the working language at most posts, and Mandarin is useful at luxury counters serving regional visitors.

Footfall rises during Lunar New Year, the year-end holiday season and major events such as the Formula 1 Singapore Grand Prix, when road closures around Marina Bay affect access and shift changes. Mall management in Singapore usually sets its own security procedures, so coverage plans should include coordination with each mall’s security team, relief officers, and clear procedures for deliveries, opening and closing.

• Orchard Road
• ION Orchard
• Ngee Ann City
• Paragon
• Mandarin Gallery
• The Shoppes at Marina Bay Sands
• Raffles Place
• Marina Bay Financial Centre
• Raffles City
• Jewel Changi Airport
• Sentosa

How MGP delivers coverage in Singapore

Coverage in Singapore runs on the MGP Global Partner Program: MGP designs and manages the programme, and officers are supplied by vetted local security partners and held to MGP Post Orders.

Private security regulation in Singapore

• Private security in Singapore is governed by the Private Security Industry Act 2007, which provides for the regulation of security officers. Source
• Licensing requirements for each agency and officer on a program are confirmed with local partners before work begins.

Areas in Singapore

• Orchard
• Marina Bay
• Downtown Core
• Sentosa
• Changi
• Jurong East
• Tampines

Coverage in other areas, including Novena, Bugis, Woodlands and Punggol, is arranged on request.

Frequently asked questions

Does MGP hold its own security licence in Singapore?

No. MGP does not hold its own security licence in Singapore. Officers are employed by selected security agencies that hold the licences required in Singapore, and MGP manages the program, its standards and its reporting.

What languages do officers speak?

All officers speak English. Officers who speak Mandarin, Malay or Tamil can be assigned where a site needs them, and the required level is set in each site’s Post Orders.

See the Asia overview for other countries.