Security Guard Services in Phoenix and Scottsdale, AZ

See the Arizona page for coverage across Arizona.

Retail Districts Covered in Phoenix and Scottsdale

MGP supports retail and commercial clients across the Phoenix metropolitan area, including:

• Scottsdale Fashion Square
• Biltmore Fashion Park
• Kierland Commons
• Scottsdale Quarter
• Old Town Scottsdale
• Chandler Fashion Center

Security Considerations in Phoenix and Scottsdale

The valley’s retail calendar peaks from fall through spring, when seasonal residents return and spring training, golf tournaments and resort conferences bring visitors. Luxury retailers often add coverage from January through March, and stores benefit from officers who are already familiar with the location before the busiest weeks arrive. Planning those schedules in the fall avoids last-minute gaps.

Many of the area’s upscale centers are open-air, with storefronts facing walkways, courtyards and surface parking. Officers need to watch exterior approaches and parking areas as closely as the sales floor, and to coordinate with center security on closing times and evening events. Spanish-speaking officers are useful at many locations.

Summer heat is the defining operational factor. Exterior posts, patrols and gatehouse positions at distribution centers need shade, water, cooled break areas and sensible rotation. The metro also covers long distances, so supervision plans should reflect the drive between Scottsdale, the East Valley and the West Valley logistics corridor. Regular site visits keep standards consistent at every post.

Security Services in Phoenix and Scottsdale

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the MGP Operations Desk answers 24/7/365. Incidents are documented on scene, time-stamped and GPS-verified.

Arizona Licensing

In Arizona, McCray Global Protection operates under the MGP Hybrid Operating Model. Officers are supplied by vetted local partners who hold the licenses required by the state and local jurisdiction, and MGP manages the program: screening and training standards, supervision, Post Orders, reporting and account management.

Fire Watch Rules in Phoenix

• Phoenix enforces the 2024 International Fire Code with Phoenix amendments, effective February 17, 2026. Source

MGP writes the local fire authority’s requirements into the Post Orders before the first shift. See Fire Watch Security.

Hiring Off-Duty Police Officers in Phoenix

• Businesses request off-duty Phoenix officers through the Phoenix Police Off-Duty Work Detail, and the Department must approve the request before a coordinator is assigned. Source
• Phoenix Police does not set off-duty rates or handle billing. The coordinator and the business negotiate pay directly, and the Department advises businesses to carry commercial general liability coverage. Source

MGP coordinates off-duty officer coverage where the department allows it, and assigns Tier III retired police officers where it does not. See Off-Duty Police Officer Services.

Common Questions

Are armed officers available in Phoenix and Scottsdale?

Armed posts are available where the jurisdiction permits. They are staffed by retired law enforcement officers who hold the required armed licensing, and are assigned after a review of the site’s risk, lease and insurance requirements. For luxury boutiques, MGP generally recommends unarmed officers focused on deterrence and client service.

How is security guard coverage priced?

Rates depend on the officer classification, hours, schedule and site requirements. MGP provides a written rate schedule after reviewing your needs. Holiday, overnight and short-notice coverage is billed at a premium rate.