Security Guard Services in Honolulu, HI

Our Honolulu supervisors work in the market and visit posts in person. See our Hawaii page for statewide coverage and license details.

Retail Districts Covered in Honolulu

We support retailers and properties across Oahu, including:

• Kalakaua Avenue in Waikiki
• Ala Moana Center
• International Market Place
• Royal Hawaiian Center
• Ka Makana Alii in Kapolei
• Kahala

Security Considerations in Honolulu

Kalakaua Avenue and Ala Moana Center are home to many luxury flagships that serve a large international and visitor clientele. Officers need to protect high-value inventory, serve clients from around the world and support staff during busy travel seasons.

Resort and residential properties in Waikiki need consistent lobby, access control and patrol coverage.

Security Services in Honolulu

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the MGP Operations Desk answers 24/7/365. Incidents are documented on scene, time-stamped and GPS-verified.

Hawaii Licensing

Hawaii security guard agencies are licensed by the Hawaii Board of Private Detectives and Guards, and guards must be registered and trained before working. McCray Global Protection holds Hawaii license 34061.

Fire Watch Rules in Honolulu

• The Honolulu Fire Department requires a fire watch when a required fire alarm, sprinkler or standpipe system is out of service for more than 4 hours in a 24 hour period, and the fire watch plan must be approved by the Office of the Fire Chief. Source
• The City and County of Honolulu Fire Code is based on the NFPA 1 Fire Code, 2021 edition. Source

MGP writes the local fire authority’s requirements into the Post Orders before the first shift. See Fire Watch Security.

Hiring Off-Duty Police Officers in Honolulu

• Honolulu Police Department officers can be hired through HPD’s Special Duty program for security, traffic control, and escorts of oversized loads that need a permit. Orders are placed online. Source
• Honolulu special duty cancellations must be made directly with HPD’s Special Duty section at least 24 hours in advance. Source

MGP coordinates off-duty officer coverage where the department allows it, and assigns Tier III retired police officers where it does not. See Off-Duty Police Officer Services.

Common Questions

Are armed officers available in Honolulu?

Yes. Armed posts are staffed by retired law enforcement officers who hold the armed licensing Hawaii requires, and are assigned after a review of the site’s risk, lease and insurance requirements. For luxury boutiques, MGP generally recommends unarmed officers focused on deterrence and client service.

How is security guard coverage priced?

Rates depend on the officer classification, armed or unarmed status, hours, schedule and site requirements. MGP provides a written rate schedule after reviewing your needs. Holiday, overnight and short-notice coverage is billed at a premium rate.