Security Guard Services in Lehigh Valley, PA

See the Pennsylvania page for coverage across Pennsylvania.

Retail Districts Covered in Lehigh Valley

Coverage includes the region’s main shopping centers and downtown districts:

• Lehigh Valley Mall
• The Promenade Shops at Saucon Valley
• Downtown Allentown
• Historic Downtown Bethlehem
• SouthSide Bethlehem
• Downtown Easton and Centre Square

Security Considerations in Lehigh Valley

The Lehigh Valley is three cities and a wide suburban ring rather than one downtown, so a single program can include an enclosed mall, an open air lifestyle center and street front stores in three separate downtowns. Each setting needs its own Post Orders: mall posts coordinate with center management, open air centers need parking lot and exterior coverage after dark, and downtown storefronts sit close to arena, restaurant and nightlife traffic in Allentown and Bethlehem.

Summer and early fall bring the region’s largest crowds. Musikfest fills Bethlehem’s streets each August, the Great Allentown Fair follows at the end of the season, and PPL Center and Coca-Cola Park host games and concerts through much of the year. Event posts need clear access control plans and staffing that accounts for road closures, parking restrictions and heavier traffic on Route 22 and I-78 on event days.

Winter snow and ice affect officer travel between Allentown, Bethlehem, Easton and the warehouse parks in the western and eastern ends of the valley, so schedules for remote sites build in relief coverage. Spanish is widely spoken across the region, particularly in Allentown, and bilingual officers are useful at retail, lobby and visitor management posts.

Security Services in Lehigh Valley

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the McCray Operations Desk answers 24/7/365. Incidents are documented on scene, and clients receive reports in the same format at every location.

Pennsylvania Licensing

Pennsylvania security companies are licensed at the county level through the Court of Common Pleas, and armed officers must hold Lethal Weapons Training Act (Act 235) certification. McCray Global Protection holds Pennsylvania license CP-51-MD-0001855-2022.

Common Questions

Can one program cover distribution centers along I-78 and retail stores in Allentown and Bethlehem?

Yes. Each site receives its own Post Orders, so a warehouse gate post and a downtown retail post can follow different procedures under the same program. Reporting uses the same format at every location, which allows site results to be compared across the valley.

How is security guard coverage priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.