Security Services in Australia and New Zealand

How licensing works across the two countries

Australia has no single national security licence. Each state and territory sets its own licence classes, training units and renewal rules, and a licence issued in one state does not automatically cover work in another. Companies and individual officers are licensed separately, and crowd control, monitoring and armed roles usually carry their own classes. New Zealand licenses security companies and individual personnel under one national system. McCray confirms that every partner company and every officer holds the correct licence for the state or country where the post sits. Each country page covers the local rules in detail.

Running one program across both countries

A client with stores in Sydney, Melbourne and Auckland receives the same Post Orders format, the same incident reporting and the same performance measures at every location. McCray sets screening and training standards, audits posts in the field and reports to the client directly. Officers clock in with GPS confirmation, and the Operations Desk answers 24/7/365 in English or Spanish.

Scheduling around the southern calendar

The Christmas and Boxing Day trading period falls in the Australian and New Zealand summer, alongside school holidays and peak tourism. Queenstown has a winter ski season of its own. Australia spans several time zones, and daylight saving applies in some states and not others, so McCray plans shift times and reporting windows for each location.

• Holiday surge coverage planned well before December
• Store opening and launch staffing by city
• Reporting schedules set to each client’s head office time zone

Frequently Asked Questions

Does an Australian security licence from one state cover work in another?

Not automatically. Each state and territory runs its own licensing, so McCray checks that officers hold the licence required where the post is located.

Who employs the officers in Australia and New Zealand?

Officers are employed and licensed by vetted local security companies under the McCray Global Partner Program. McCray designs the program, writes the Post Orders, audits in the field and reports to the client.

Can McCray staff the Boxing Day and holiday period?

Yes. McCray plans holiday surge coverage in advance with its partners so that added posts follow the same Post Orders and reporting as regular coverage.