Security Guard Services in Hawaii Island, HI

See the Hawaii page for coverage across Hawaii.

Retail Districts Covered in Hawaii Island

Officers can be assigned to shopping centers and commercial areas on both sides of the island, such as:

• Prince Kuhio Plaza
• Downtown Hilo
• Kona Commons
• Makalapua Center
• Kings’ Shops
• Queens’ MarketPlace

Security Considerations in Hawaii Island

Hilo and Kailua-Kona sit on opposite sides of the island with a long drive between them, so a program covering both sides needs separate relief and supervision plans for each. Kohala Coast resort shops operate in open-air settings where officers watch several entrances and walkways at once, while Hilo and Kona centers serve a mostly local customer base with grocery, pharmacy and big box anchors. Post Orders should reflect those differences rather than apply one routine island wide.

Large events shape staffing on the island, including the Merrie Monarch Festival in Hilo each spring and the Ironman World Championship in Kailua-Kona in the fall, when hotels and Alii Drive businesses see heavy crowds and road closures. Weather varies sharply, with heavy rain on the Hilo side, drier conditions in Kona and periods of volcanic haze, so officers at outdoor posts need proper gear and clear instructions for shelter and reporting.

Warehouse and agricultural operations around Hilo, Keaau and the Kona industrial areas, along with resort construction on the Kohala Coast, call for gate control, perimeter patrols and detailed logs during off hours. Officers at remote sites need dependable communication plans because cell coverage can be limited in parts of the island, and check-in intervals should be written into each site’s Post Orders.

Security Services in Hawaii Island

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the McCray Operations Desk answers 24/7/365. Incidents are documented on scene, and clients receive reports in the same format at every location.

Hawaii Licensing

Hawaii security guard agencies are licensed by the Hawaii Board of Private Detectives and Guards, and guards must be registered and trained before working. McCray Global Protection holds Hawaii license 34061.

Common Questions

Can a single security program cover sites in both Hilo and Kona?

Yes, sites on both sides of the island can be included in a single program. Each site has its own Post Orders and schedule, and supervision is planned around the travel between Hilo, Kona and the Kohala Coast.

How is security guard coverage priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.