Managed Security Services in Gaborone

See the Botswana page for coverage across Botswana.

Retail and Business Districts in Gaborone

Coverage in Gaborone is planned around the city’s main retail and business areas, including:

• Central Business District (CBD)
• Main Mall
• Game City
• Riverwalk Mall
• Airport Junction
• Rail Park Mall

Security Considerations in Gaborone

Most shopping in Gaborone happens in enclosed and open-air centers that mix supermarkets, banks, fashion stores and restaurants under one roof, with large surface parking areas. Foot traffic rises sharply at month end, when salaries are paid, and on weekends. Store officers need clear instructions on entrance coverage, cash and stock movement between back of house and the sales floor, and coordination with center management and neighboring tenants.

Corporate sites in the Central Business District include financial institutions, diamond and mining companies, embassies and regional organizations, where visitor screening and front desk presentation matter as much as patrol. English is the language of business, while Setswana is spoken by most residents, so officers who use both serve staff and the public well. Summer rains between November and March bring short, heavy storms that can slow traffic on main routes.

Executive and VIP visits often involve travel between Sir Seretse Khama International Airport, hotels and offices, and at times the Tlokweng border post with South Africa. Conferences and ministerial meetings at city hotels and convention venues, Independence Day celebrations at the end of September and the December holiday period all change crowd levels and schedules, and coverage plans are adjusted for each.

How Coverage Works in Gaborone

Service is delivered through the McCray Global Partner Program: McCray designs and manages the program, writes the Post Orders, sets the standard of presentation and service, supervises performance and reports to the client. Officers are employed by vetted security companies licensed in Botswana.

The delivery structure, licensing and insurance for each location are confirmed before a proposal is issued. Licensing details for Botswana are on the Botswana page.

Services in Gaborone

Common Questions

Does McCray hold its own security license in Botswana?

No. In Botswana, McCray works as a managed security services provider. Officers are employed by vetted security companies that hold the licenses Botswana requires, and McCray manages the program, its standards and its reporting.

Can officers in Gaborone work in both English and Setswana?

English is the official language of business in Botswana, and Setswana is spoken by most of the population. Language requirements for each site are written into the Post Orders, and the partner security company is asked to assign officers who can communicate with staff, customers and visitors in the languages the site needs.

How is security guard coverage priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.