Managed Security Services in Harare

See the Zimbabwe page for coverage across Zimbabwe.

Retail and Business Districts in Harare

Coverage in Harare commonly involves these retail and business areas:

• Harare Central Business District
• Sam Levy’s Village, Borrowdale
• Joina City
• Avondale Shopping Centre
• Westgate Shopping Centre
• Arundel Village

Security Considerations in Harare

Retail sites in Harare often handle payments in more than one currency, including U.S. dollars and local currency, so cash handling, till procedures and escort arrangements need clear written instructions. Scheduled power outages can affect lighting, alarms and camera systems, which makes backup power checks, manual access procedures and patrol routes for low-light periods a standard part of Post Orders for stores and offices.

Corporate tenants in the CBD and in the northern suburbs expect lobby officers who manage visitors courteously, verify appointments and keep accurate registers. Officers who speak English together with Shona, and Ndebele where relevant, can serve staff, contractors and visitors comfortably. Distances between the CBD and suburban sites such as Borrowdale, Mount Pleasant and Westgate shape relief schedules and supervisor visits.

The rainy season, roughly November through March, brings heavy afternoon storms that slow traffic and can delay shift changes, so relief planning should allow for it. Store launches, private client appointments and corporate functions in the northern suburbs typically call for guest list management, vehicle and parking control, and coordination with venue staff.

How Coverage Works in Harare

Service is delivered through the McCray Global Partner Program: McCray designs and manages the program, writes the Post Orders, sets the standard of presentation and service, supervises performance and reports to the client. Officers are employed by vetted security companies licensed in Zimbabwe.

The delivery structure, licensing and insurance for each location are confirmed before a proposal is issued. Licensing details are on the Zimbabwe page.

Services in Harare

Common Questions

Does McCray hold its own security license in Zimbabwe?

No. In Zimbabwe, McCray works as a managed security services provider. Officers are employed by vetted security companies that hold the licenses Zimbabwe requires, and McCray manages the program, its standards and its reporting.

How are power outages addressed in the Post Orders for a Harare site?

The Post Orders set out what officers do when power is lost, including checks on backup power, manual control of doors and gates, and adjusted patrol routes. These procedures are agreed with the client and the building or mall management during the site review.

How is security guard coverage priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.