Industries
Security for Grocery Stores and Pharmacies
Officer programs for supermarkets, grocery stores and retail pharmacies, focused on entrances, self-checkout, high-theft aisles, the pharmacy counter and long trading hours.
The Risks in Grocery and Pharmacy Retail
Grocery stores and pharmacies are open long hours, see heavy foot traffic and stock everyday goods that are easy to resell. Theft can target small, valuable categories such as health and beauty products and over-the-counter medicine, and store teams can face repeat offenders and aggressive customers.
McCray builds coverage around each store’s layout, hours and procedures, with Post Orders that define where officers stand, which areas they watch and how they respond to theft and aggression.
Entrances, Self-Checkout and High-Theft Aisles
- Visible officers at entrances and exits as a deterrent
- Attention to self-checkout areas and high-theft aisles
- Support for staff dealing with aggressive or intoxicated customers
- Plainclothes officers where theft avoids uniformed coverage
The Pharmacy Counter
Pharmacies hold medication that must be protected, and pharmacy staff often deal with customers who are frustrated or distressed. Officers can provide a visible presence near the counter, respond quickly to disturbances and support the pharmacy team’s own procedures. Handling of medication remains the responsibility of the pharmacy.
Parking Lots, Deliveries, Opening and Closing
Parking lots, delivery doors and the first and last hours of trading carry their own risks. Officers can patrol the lot, keep delivery doors controlled and stay with staff during opening and closing. Mobile patrol can cover lots and several nearby stores on one route.
Reporting Across Multiple Stores
Incident and shift reports follow the same format in every market, so chains can compare stores and focus coverage where incidents are highest.
Frequently Asked Questions
Can Officers Stop or Detain a Shoplifter?
That depends on state law and the client’s policy. Post Orders set out what officers may and may not do. See retail crime laws by state.
Can Coverage Focus on the Busiest Hours?
Yes. Coverage can be scheduled around the hours and days with the most incidents rather than the full trading day.
Can One Program Cover Different Store Formats?
Yes. Post Orders are written for each location, and reports use the same format across the program.
Related Services
- Retail Security Services
- Loss Prevention Services
- Plainclothes Loss Prevention
- Mobile Patrol Security
- Retail Security Assessment
Request a Security Assessment
Share location details and coverage needs. A member of the McCray team will review each request and follow up to discuss a written proposal. Or call (833) 832-6647.