Security Guard Services

Security Guard Services in Lancaster, PA

Lancaster combines a walkable downtown of shops, restaurants and offices around Penn Square and Lancaster Central Market with regional retail at Park City Center and Tanger Outlets Lancaster. Healthcare, education, hospitality and a large distribution base along Route 30 and Route 283 round out the local economy.

See the Pennsylvania page for coverage across Pennsylvania.

Retail Districts Covered in Lancaster

McCray provides officers for retail locations in and around Lancaster, including:

  • Park City Center
  • Tanger Outlets Lancaster
  • Downtown Lancaster (Queen and King Streets)
  • Lancaster Central Market
  • Kitchen Kettle Village
  • Route 30 retail corridor

Security Considerations in Lancaster

Lancaster County draws visitors year round, with the heaviest traffic from late spring through the fall foliage season and again during the holidays. Outlet and mall stores along Route 30 see tour buses and weekend crowds that change the pace of a shift quickly. Officers at these sites focus on visible floor presence, fitting room and stockroom control, and clear handoffs with store management during peak hours.

Downtown Lancaster mixes street-level boutiques, galleries and restaurants with office buildings, hotels and the Lancaster County Convention Center. First Friday events and convention schedules bring evening foot traffic into blocks that are otherwise quiet after business hours. Lobby and concierge posts in these buildings call for consistent visitor management and coordination with neighboring property staff.

Warehouses and distribution centers across the county operate around the clock and depend on gate control, trailer logging and dock coverage. Winter storms can slow travel on rural roads between sites, so schedules and relief planning account for weather. Officers working with the public benefit from Spanish language ability, which is useful in parts of the city and in many workplaces.

Security Services in Lancaster

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the McCray Operations Desk answers 24/7/365. Incidents are documented on scene, and clients receive reports in the same format at every location.

Pennsylvania Licensing

Pennsylvania security companies are licensed at the county level through the Court of Common Pleas, and armed officers must hold Lethal Weapons Training Act (Act 235) certification. McCray Global Protection holds Pennsylvania license CP-51-MD-0001855-2022.

Common Questions

Can Coverage Be Increased for the Summer Tourist Season and the Holidays?

Yes. Many Lancaster retailers and hotels add hours or posts during the summer travel months, the fall foliage weekends and the holiday shopping period. McCray reviews the seasonal schedule with each client in advance and adjusts the Post Orders to reflect the added coverage.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.

Request a Security Assessment in Lancaster

Call (833) 832-6647 or request an assessment online. See the Pennsylvania page or view all service areas.