Security Guard Services in Guam

See the United States page for coverage across United States.

Retail Districts Covered in Guam

Coverage in Guam includes these retail and business areas:

• Tumon Bay Hotel District
• Tumon Sands Plaza
• Micronesia Mall, Dededo
• Agana Shopping Center, Hagåtña
• Tamuning Commercial District
• Pale San Vitores Road

Security Considerations in Guam

Tumon’s luxury and duty-free stores serve a largely international visitor base, with many guests arriving from Japan, South Korea and Taiwan. Officers at these posts work in a hospitality setting and benefit from basic Japanese or Korean phrases, along with English and familiarity with Chamorro customs. Arrival patterns follow flight schedules into A.B. Won Pat International Airport, so store and hotel traffic often peaks late at night and during Asian holiday periods such as Golden Week and Lunar New Year.

Guam sits in an active typhoon zone, and storm preparation is a standing part of any security program on the island. Post Orders should cover shutter and glass protection, generator checks, communication if power or cell service drops, and officer staffing before and after a storm passes. Heat and humidity year round also affect outdoor posts and patrols, which calls for planned rotations and shaded positions.

The island’s construction and logistics activity, much of it tied to infrastructure and housing projects, keeps warehouses and job sites busy in Harmon, Tamuning and the northern villages. These sites need gate control, material logs and overnight perimeter checks. Since goods arrive by sea through the Port of Guam with limited replacement options, inventory protection at receiving areas is especially important.

Security Services in Guam

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the McCray Operations Desk answers 24/7/365. Incidents are documented on scene, and clients receive reports in the same format at every location.

United States Licensing

Licensing requirements for United States are set out on the United States page. McCray verifies every officer’s license and training before assignment.

Common Questions

Can Officers at Tumon Stores Assist Japanese and Korean Speaking Guests?

Language needs are written into the Post Orders for each site, and officers with relevant language skills can be requested for visitor-facing posts. Where full fluency is not available, officers are briefed on common phrases and on when to bring in store staff who speak the guest’s language.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.