Security Guard Services in Medellín

Coverage across the country is described on the Colombia page.

Retail and Business Districts in Medellín

The areas where security programs operate in Medellín include:

• Milla de Oro (Avenida El Poblado)
• Centro Comercial Santafé
• El Tesoro Parque Comercial
• Centro Comercial Oviedo
• Viva Envigado
• Provenza

Security Considerations in Medellín

Shopping centers in El Poblado and Envigado receive heavy foot traffic on weekends and during shopping seasons, and each has its own security arrangements, loading hours and rules for store staff. A program for a store or concession must fit those rules: coordination with the center’s management, discreet control at the entrance, support at openings and closings, and customer service that does not interrupt the shopping experience.

Medellín is home to corporate offices, service firms and technology companies, with office towers along the Milla de Oro and in areas such as Ciudad del Río. Reception and access control require staff who manage visitor registration, deliveries and contractors in an orderly way. The city also hosts Colombiamoda in July, the Feria de las Flores in August and conventions at Plaza Mayor, when the number of foreign visitors grows and English is useful at the post.

The topography of the Aburrá Valley and congestion on roads such as Las Palmas and Avenida Regional lengthen travel between El Poblado, downtown, Envigado and eastern Antioquia, where José María Córdova Airport is located, in Rionegro. Executive visits and airport transfers require routes planned with enough margin, especially on rainy days.

How Coverage Works in Medellín

McCray designs the program, writes the Post Orders, sets the standard for presentation and service, supervises performance and reports to the client.

The scope of service, licenses and insurance for each site are confirmed before a proposal is issued. Details on licensing are on the Colombia page.

Services in Medellín

Common Questions

Can the Program Be Adapted to a Shopping Center’s Security Rules?

Before service begins, the shopping center’s rules, access hours and requirements for outside personnel are reviewed, and those conditions are built into the Post Orders. Coordination with the center’s management is part of the program design from the start.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedules and the requirements of each site. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.