Security Guard Services

Security Guard Services in Tokyo

In Tokyo, flagship stores of luxury brands are concentrated on Chuo-dori in Ginza, in Omotesando and in Roppongi, while department stores such as Nihombashi Mitsukoshi Main Store and Isetan Shinjuku serve customers from Japan and abroad. Large office buildings line Marunouchi, Otemachi and Toranomon, housing the head offices of many companies and the offices of international firms.

See the Japan page for coverage across Japan.

Retail and Business Districts in Tokyo

The main retail and business areas at the center of security planning in Tokyo include:

  • Ginza
  • Omotesando
  • Marunouchi
  • Nihonbashi
  • Shinjuku 3-chome
  • Roppongi

Security Considerations in Tokyo

Flagship stores in Ginza and Omotesando serve many overseas visitors using duty-free processing, and there are times when directions in English, Chinese or Korean are needed. On weekends, Ginza Chuo-dori becomes a pedestrian zone, and foot traffic in front of stores differs sharply from weekdays. On sales floors handling high-value goods, it is important to position officers so they watch the entrance and the floor without disturbing the customer service atmosphere, and to set security hours that match deliveries and removals after closing.

In high-rise office buildings in Marunouchi and Otemachi, building access control with entry passes and visitor reception are the core duties, and operations must follow both tenant rules and the building management company’s rules. Evacuation guidance procedures for earthquakes and typhoons must be aligned with the building’s disaster prevention plan. During the intense summer heat, relief times and break plans for officers posted outdoors or at entrances become important.

In Tokyo, visitor numbers rise during the spring cherry blossom season, Golden Week and the year-end and New Year holidays, changing the operating hours and crowds at commercial facilities. Many events are concentrated over short periods, such as exhibitions at Tokyo Big Sight and launch events at venues across the city, so checking crowd routes in advance and managing guest lists are the basis of security planning. Some routes within Tokyo take a long time to travel, so plans need to include the route supervisors take when visiting several sites.

How Coverage Works in Tokyo

McCray designs the program, writes the Post Orders, sets the presentation and service standards, oversees performance and reports to the client.

The scope of service, certification and insurance for each site are confirmed before any proposal is issued. Certification details are on the Japan page.

Services in Tokyo

Common Questions

Can Officers Who Speak English or Chinese Be Assigned?

Required languages are written into the Post Orders as a requirement and checked at the selection stage. Availability varies by site and time of day, so it is confirmed before the proposal is submitted.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the requirements of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.

Request a Security Assessment in Tokyo

Call (833) 832-6647 or request an assessment online. See the Japan page or view all service areas.