Security Services
Security Services in Kathmandu
Retail in Kathmandu is concentrated in the brand showrooms of Durbar Marg, the long-established shops of New Road and shopping centers such as Civil Mall and Kathmandu Mall in Sundhara. The Kamaladi, Hattisar and Naxal areas are home to banks, corporate offices and offices of international organizations, while Thamel is the main area for tourist hotels and restaurants.
See the Nepal page for information on service areas across Nepal.
Retail and Business Districts in Kathmandu
The city’s main shopping and business areas include:
- Durbar Marg
- New Road
- Thamel
- Civil Mall, Sundhara
- Kathmandu Mall, Sundhara
- Kamaladi and Hattisar
Security Considerations in Kathmandu
Brand showrooms and watch and jewelry stores on Durbar Marg need officers who treat customers courteously and speak both Nepali and English. Malls in the New Road and Sundhara areas get crowded on Saturdays and during festivals, so they need a clear plan for entrance monitoring, queue management and stockroom control. Narrow streets and limited parking also affect the scheduling of deliveries and cash transport.
In autumn and spring, arrivals of foreign tourists and trekkers at hotels in and around Thamel increase significantly. During Dashain, Tihar and Indra Jatra, crowds build in market areas and some roads close, so shift changes and officer travel need to be planned in advance. Officers who understand English, Hindi and Chinese can assist guests clearly in hotel lobbies and stores.
At office buildings in Kamaladi, Hattisar and Naxal, visitor registration, ID checks and parking control are the main parts of daily work. During the monsoon from Asar to Bhadau, waterlogging and slower traffic make it useful to keep backup officer arrangements in place. Because the Kathmandu Valley lies in a zone of seismic risk, officers need regular drills on emergency exits and assembly points.
How Coverage Works in Kathmandu
McCray designs the program, writes the Post Orders (duty instructions), sets presentation and service standards, supervises performance and reports to the client.
The scope of service, licensing and insurance for each site are confirmed before a proposal is issued. Licensing details are available on the Nepal page.
Services Available in Kathmandu
Luxury Retail Asset Protection
Client-facing officers for boutiques, flagship stores and department store counters in Kathmandu, focused on crime prevention, staff safety and the client experience.
Event Security
Access control, guest list management and crowd management for product launches, private meetings and other events in Kathmandu.
Executive Protection Support
Protection support for executive and VIP visits, store openings and meetings in Kathmandu.
Concierge and Lobby Security
Front desk service, visitor management and access control for office and residential buildings in Kathmandu.
Common Questions
How Is Security Coverage Planned During Dashain and Tihar?
Because many staff travel to their home districts during Dashain and Tihar, the schedule for this period is set in advance. Backup officers and shift arrangements are included in the Post Orders. Coverage on festival days is billed at a premium rate.
How Is Security Guard Service Priced?
Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Public holiday, overnight and short-notice coverage is billed at a premium rate.
Request a Security Assessment in Kathmandu
Call (833) 832-6647 or request an assessment online. See the Nepal page or view all service areas.