Security Guard Services

Security Guard Services in Lebanon, PA

Lebanon’s retail is anchored by the Lebanon Valley Mall and the shopping plazas along Quentin Road, with local businesses and offices on Cumberland Street downtown. Healthcare, manufacturing and a growing number of distribution facilities near the I-78 and I-81 interchanges make up much of the county’s employer base.

See the Pennsylvania page for coverage across Pennsylvania.

Retail Districts Covered in Lebanon

McCray provides officers for retail locations throughout Lebanon County, including:

  • Lebanon Valley Mall
  • Downtown Lebanon (Cumberland Street)
  • Quentin Road (Route 72) corridor
  • Route 422 corridor
  • Palmyra
  • Annville

Security Considerations in Lebanon

Retail in Lebanon is spread across an enclosed mall, strip centers and freestanding stores rather than one dense district. Big box and grocery locations along Quentin Road and Route 422 carry long operating hours, which puts weight on evening and closing shifts, parking lot visibility and cash office procedures. Officers coordinate with store leadership on these routines so each location follows the same steps.

Distribution centers and manufacturing plants in the northern part of the county run multiple shifts near the I-78 and I-81 interchanges. These sites rely on gate control, visitor and driver logs, and dock patrols. Winter storms on these highways can delay shift changes, so relief officers and supervisors plan routes and timing with weather in mind.

Events at the Lebanon Valley Expo Center and activity at Lebanon Valley College in Annville bring periodic crowds into the area, and summer traffic toward Hershey passes along Route 422. Hospitals and medical offices in the city need steady lobby coverage, visitor management and calm handling of distressed visitors.

Security Services in Lebanon

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the McCray Operations Desk answers 24/7/365. Incidents are documented on scene, and clients receive reports in the same format at every location.

Pennsylvania Licensing

Pennsylvania security companies are licensed at the county level through the Court of Common Pleas, and armed officers must hold Lethal Weapons Training Act (Act 235) certification. McCray Global Protection holds Pennsylvania license CP-51-MD-0001855-2022.

Common Questions

Can One Program Cover a Store in Lebanon and a Warehouse Elsewhere in the County?

Yes. McCray can cover retail, office and distribution sites across Lebanon County under a single program. Each site receives its own Post Orders, while incident reports follow the same format at every location.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.

Request a Security Assessment in Lebanon

Call (833) 832-6647 or request an assessment online. See the Pennsylvania page or view all service areas.