Security Guard Services in Medan

See the Indonesia page for coverage across Indonesia.

Retail and Business Districts in Medan

Key shopping centers and business districts in Medan include:

• Sun Plaza
• Delipark Mall
• Centre Point Medan
• Plaza Medan Fair
• Kesawan district
• Jalan Imam Bonjol

Security Considerations in Medan

The Kesawan district combines historic buildings, stores, cafés and offices in a single corridor that is busy with pedestrians in the evening, so officer placement needs to take into account older buildings with many access doors. At Sun Plaza and Delipark Mall, international brand stores and department stores operate side by side, so goods receiving procedures, stockroom control and coordination with mall security need to be set out in writing.

Medan has Batak, Malay, Javanese, Chinese and Indian communities, so officers who deal with customers need to be courteous and sensitive to cultural differences. Hokkien is often useful in certain business settings. Chinese New Year, Christmas and Eid al-Fitr each bring more visitors to shopping centers, and officer schedules are usually built around that calendar.

Kualanamu International Airport is in Deli Serdang Regency, some distance from the city center, so executive protection support planning needs to account for travel time by toll road or airport train. Heavy rain, which often falls in the afternoon, can slow traffic on the city’s main roads and affect shift change schedules.

How Coverage Works in Medan

McCray designs the program, writes the Post Orders, sets presentation and service standards, supervises performance and reports to the client.

The scope of the service, the licensing and the insurance for each site are confirmed before any proposal is issued. Licensing details are available on the Indonesia page.

Services in Medan

Common Questions

Can the Service Cover Industrial Estates and Ports Around Medan?

Sites in the Medan Industrial Estate and around the Port of Belawan can be reviewed as part of the program. The needs of such sites differ from those of retail stores or offices, so the appropriate officer classification and schedule are set after a site assessment.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.