Security Guard Services

Security Guard Services in Naperville, IL

Naperville retail runs from the shops, restaurants and Riverwalk of Downtown Naperville and the Water Street District to the Block 59 restaurant district at Route 59 and Aurora Avenue and the Naperville Crossings shopping center on Showplace Drive. Office parks concentrate along the I-88 corridor, while Ogden Avenue and 75th Street rank among the city’s busiest roads.

See the Illinois page for coverage across Illinois.

Retail Districts Covered in Naperville

Coverage in Naperville includes these shopping and business areas:

  • Downtown Naperville
  • Water Street District
  • Block 59
  • Naperville Crossings
  • Route 59 Corridor
  • I-88 Corridor

Security Considerations in Naperville

Downtown Naperville hosts the Last Fling over Labor Day weekend, a festival run by the Naperville Jaycees on Jackson Avenue near the Riverwalk, with a carnival on Jackson between Eagle and Ewing streets. The event brings festival crowds downtown, near storefronts, offices and the Central and Van Buren parking facilities. Post Orders for these sites set added patrols, delivery timing and entrance control for that weekend.

Snow and ice set the pace for winter posts. The city begins plowing once 2 inches have accumulated while snow is still falling, clears main routes before residential streets, and has about 1,500 miles of roadway to cover, so travel between sites slows during storms. Post Orders for office parks, shopping centers and parking decks address entrance and walkway checks, slip hazard reporting and how relief is handled when an incoming officer is delayed.

Two Metra BNSF stations serve Naperville, one on East 4th Avenue and the Route 59 station just over the line in Aurora, and commercial sites are spread across downtown, the I-88 corridor, Route 59 and corridors such as Ogden Avenue and 75th Street. Supervisor routes are planned corridor by corridor. Block 59, a cluster of restaurants at Route 59 and Aurora Avenue, draws evening traffic, so Post Orders there emphasize lot patrols and closing-time procedures.

Security Services in Naperville

Screening, Training and Supervision

Officers complete a five-stage screening process and tier-based training before assignment, including de-escalation and, for retail posts, organized retail crime recognition. Supervisors make unannounced site visits, and the McCray Operations Desk answers 24/7/365. Incidents are documented on scene, and clients receive reports in the same format at every location.

Illinois Licensing

In Illinois, every program includes screening and training standards, supervision, Post Orders, reporting and account management.

Common Questions

Can Coverage Be Arranged for an Office Park Along the I-88 Corridor in Naperville?

Yes. Post Orders for I-88 corridor office parks typically address lobby access, visitor and contractor check-in, parking lot and garage patrols, and after-hours rounds. Coverage hours are set around tenant occupancy, which in multi-tenant buildings can vary from one floor to the next.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.

Request a Security Assessment in Naperville

Call (833) 832-6647 or request an assessment online. See the Illinois page or view all service areas.