Security Guard Services in Punta Cana, Dominican Republic

See the Caribbean page for coverage across the region.

Retail and Tourist Districts in Punta Cana

Coverage includes stores and tourist properties in Punta Cana and Bávaro, in areas such as:

• BlueMall Puntacana
• Downtown Punta Cana
• Galerías Puntacana Village
• Palma Real Shopping Village, Bávaro
• Marina Cap Cana

Security Considerations in Punta Cana

Most visitors arrive by air at Punta Cana International Airport and stay inside resorts or gated communities, so customer traffic in stores depends on hotel occupancy and excursion schedules. Stores at BlueMall and the shopping plazas see their peaks from December to April and during holiday weeks. Officers need to know how hotel transfers and excursion groups move so that coverage matches arrival times.

Spanish is the working language with local authorities and staff, while customers speak English, French, German, Russian and Portuguese, among other languages. Officers must be fluent in Spanish and comfortable in English, and reports for brand headquarters are written in English. Gated communities and villa complexes in Cap Cana and the tourist zone also require gatehouse and patrol procedures.

Punta Cana is about two and a half hours by highway from Santo Domingo, so clients with sites in both cities need a program that works the same way in each. The hurricane season, from June to November, requires storm contingency plans for oceanfront properties and stores.

How Coverage Works in the Dominican Republic

McCray designs the program, writes the Post Orders, supervises performance and reports to the client.

Services in Punta Cana

Private Security Regulations

• Private security in the Dominican Republic is regulated by the Superintendency of Private Security and Surveillance (Superintendencia de Vigilancia y Seguridad Privada, SVSP), created by executive decree on December 15, 2003 and attached to the Ministry of Defense. The SVSP issues the rules for private security companies nationwide and exercises control, inspection and oversight over them, their personnel and their clients. Source
• Any company that wishes to provide armed security services must apply for an operating license through the SVSP. The application file must show subscribed and paid-in capital of at least RD$1,000,000.00, approval of the trade name and logo by ONAPI (National Office of Industrial Property) and tax registration (an RNC taxpayer registration certificate and the DGII receipt for payment of the company incorporation tax). Source
• The application file must include a certificate of no criminal record issued by the Office of the Attorney General of the Republic (Procuraduría General de la República, PGR), and each shareholder must be evaluated by the SVSP psychology department. A certification showing the source of funds under Law 155-17 against money laundering is also required. Source
• Under current SVSP requirements, active members of the Armed Forces and the Police may not be part of a private security company. Source

Common Questions