Security Guard Services in Taipei

See the East Asia page for coverage across East Asia.

Retail and Business Districts in Taipei

The main retail and business areas in Taipei include:

• Xinyi Special District
• Taipei 101 Mall
• Shin Kong Mitsukoshi Xinyi Place
• Regent Galleria
• Zhongxiao East Road shopping district, East District
• Neihu Technology Park

Security Considerations in Taipei

Department stores in Xinyi District are linked by skybridges, and crowds move continuously between buildings, so luxury stores and department store counters need a clear division of duties between mall security, floor managers and brand staff. Department store anniversary sales are mostly held in autumn, when customer numbers rise noticeably, and queue routes, fitting room management and high-value merchandise displays all need to be planned in advance. Many luxury stores receive clients by appointment, and officers on duty must balance courteous service with access control.

The New Year’s Eve fireworks at Taipei 101 and large events in Xinyi District bring wide traffic controls, so commuting routes and times for relief officers need separate arrangements. Summer to early autumn is typhoon season, and when the government announces work and school closures, changes to store and office building hours, staff remaining on duty and equipment protection should all be covered in the Post Orders. The plum rain season and afternoon thunderstorms also affect entrance floors and customer routes.

Front-line service is mainly in Mandarin, and some customers prefer Taiwanese. Xinyi District and Zhongshan District receive many travelers from Japan, South Korea, Southeast Asia, Hong Kong and Macau, so staff with basic English or Japanese help with store reception. Office buildings usually combine access cards with visitor registration, and lobby staff need to know the operating rules of the building management committee or property management company.

How Coverage Works in Taipei

McCray designs the overall program, writes the Post Orders, sets standards for appearance and service, supervises performance and reports to the client.

Service scope, licensing and insurance for each location are confirmed before a proposal is issued. Licensing information is on the East Asia page.

Services in Taipei

Common Questions

How Are Duties Adjusted During Department Store Anniversary Sales or Typhoons?

Additional staffing for anniversary sales and on-duty arrangements during typhoon closures are set out in advance in the Post Orders and confirmed with the department store or property management before the sales period. Actual staffing depends on each site’s business hours and mall rules, and rates for the additional coverage periods are listed separately in the quote.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. National holiday, overnight and short-notice coverage is billed at a premium rate.