Security Guard Services in Tallinn

See the Estonia page for coverage across Estonia.

Retail and Business Districts in Tallinn

The main retail and business areas where security needs arise every day:

• Old Town
• Viru Keskus
• Tallinna Kaubamaja
• Rotermann Quarter
• Ülemiste City
• Kristiine Keskus

Security Considerations in Tallinn

In central Tallinn, large shopping centers, the department store and street-front boutiques sit close to one another, so shoppers move between buildings on foot. Stores on the cobbled streets of the Old Town are small and often located in historic buildings with a limited number of entrances and storerooms. There, the officer’s work focuses on visible presence, customer service and support for sales staff, especially in the evenings and on weekends, when there are more visitors.

In summer, cruise ships arrive at the Old City Harbour, and year-round ferries bring day visitors from Helsinki, so visitor numbers in the Old Town and the harbor area change noticeably over the course of the day. In winter the days are short and the streets icy, and in December the Christmas market on Town Hall Square draws large crowds. Officers are expected to speak Estonian, but Russian, English and Finnish are often needed in day-to-day communication as well.

The Ülemiste City business campus next to the airport and the Maakri Quarter high-rises in the city center mainly need reception and lobby coverage, visitor registration and access control. Many buildings have several tenants and a shared parking area, so Post Orders must clearly set out how responsibility is divided between the building manager and the tenants. Distances are short, but rush-hour traffic between the city center and Ülemiste affects shift start times.

How Coverage Works in Tallinn

McCray designs the security program, writes the Post Orders, sets the appearance and service standard, supervises performance and reports to the client.

The scope of service, licenses and insurance for each location are confirmed before a proposal is submitted. Licensing information is on the Estonia page.

Services in Tallinn

Common Questions

What Language Do Officers in Tallinn Use With Customers?

Security officers in Estonia are subject to an Estonian language requirement. The need for additional languages, such as Russian, English or Finnish, is agreed for each site and written into the Post Orders. Language skills are taken into account when officers are selected.

How Is Security Guard Coverage Priced?

Rates depend on the officer classification, hours, schedule and site requirements. McCray provides a written rate schedule after reviewing the needs of each site. Holiday, overnight and short-notice coverage is billed at a premium rate.